From 1 December 2026, NDIS claims must be submitted within 90 days of the date a support is delivered. The new NDIS 90-day claiming rule reduces the current claim timeframe and applies to claims for supports under a participant’s NDIS plan. The change is part of the Australian Government’s NDIS reforms and aims to improve the timeliness and accuracy of claims and payments. Participants, plan managers and providers will need to ensure claims are submitted within the new timeframe once the rule takes effect.
The 90-day rule does not reduce a participant’s NDIS funding or change the amount of support included in their plan. It changes how long there is to submit a claim after a support has been delivered. In this guide, we explain when the rule starts, who it affects, how the 90-day period works and how participants and providers can prepare.
What Is the New NDIS 90-Day Claiming Rule?
From 1 December 2026, NDIS claims must be submitted within 90 days of the support being delivered. This reduces the existing claiming timeframe from two years to 90 days. The rule applies to claims for supports under a participant’s NDIS plan and forms part of the new NDIS legislative reforms. Participants, plan managers and providers will need to ensure claims are submitted within the applicable timeframe.
For the latest details, read the official NDIS information about the 90-day claiming rule.
When Does the 90-Day NDIS Claiming Rule Start?
The new NDIS 90-day claiming rule is scheduled to begin on 1 December 2026.
Before 1 December 2026
The new 90-day requirement has not yet commenced.
From 1 December 2026
Claims must be submitted within 90 days of the support being delivered, subject to the applicable rules.
Participants, providers and plan managers should prepare for the change and follow the latest NDIS reform timeline for official updates.
How Does the 90-Day NDIS Claim Period Work?
The 90-day period is calculated from the date the support is delivered. Participants, providers and plan managers should keep accurate records and avoid delaying claim submissions.
Example: If an NDIS support is delivered on 10 December 2026, the claim must be submitted within the applicable 90-day period.
To prepare for the change:
- Keep records of support delivery and invoices.
- Submit claims promptly rather than waiting several months.
- Check claim details before submission.
- Follow the latest NDIS guidance on claiming deadlines.
Who Needs to Follow the 90-Day NDIS Claiming Rule?
The new claiming timeframe affects NDIS participants, plan managers and providers involved in submitting or managing claims.
1. NDIS Participants
Self-managed participants should submit claims promptly and keep records of their supports, invoices and payments.
2. Plan Managers
Plan managers need processes to manage claims and payments within the required timeframe for plan-managed participants.
3. NDIS Providers
Providers should submit claims for delivered supports promptly, maintain accurate records and review their claiming processes before the rule begins.
The new legislation reduces the claiming timeframe from two years to 90 days, making timely claim submission increasingly important.
Does the 90-Day Rule Change NDIS Funding?
No. The 90-day rule changes the claiming timeframe, not a participant’s NDIS funding.
- It does not automatically reduce the funding allocated in an NDIS plan.
- It does not change the amount of approved support simply because the claiming timeframe changes.
- It reduces the time available to submit a claim after support has been delivered.
Participants should understand their claiming responsibilities and speak with their provider or plan manager if they have questions about submitting claims on time.
What Happens If an NDIS Claim Is Submitted Late?
Claims made after the new rules (from 1 December 2026) The NDIS will introduce a 90-day time limit to make claims after the support has been provided from 1 December 2026. Claims made after this time may not be processed.
To help minimize the chance of delays, participants, providers and plan managers need to:
- Lodge your claim early whenever you provide help.
- Keep accurate invoices and support records.
- Check claim details before submission.
- Adhere to official NDIS advice on exceptions and unique situations.
The NDIS might give additional instructions on how it will process late claims. If you’re uncertain about any claim, refer to official communications.
Why Is the NDIS Introducing a 90-Day Claiming Limit?
The 90-day claiming rule is one of the additional NDIS reforms that the Australian Government is making to facilitate faster payments and better oversight of NDIS funds.
The change aims to:
- Accelerate Reimbursements: Enable participants to get reimbursed faster and support providers in getting paid faster.
- Make Claims Easier to Check: Reduce delays between support delivery and claim submission.
- Ensure Oversight: Enhance the tracking of NDIS claims and payments.
- Maintaining Claim Integrity: Promote keeping accurate records and ensuring they are submitted on time.
For further information, read the NDIS update on claim integrity checks.
What Records Will NDIS Participants and Providers Need to Keep?
The new NDIS reforms introduce record-keeping requirements to support accurate claims and payments.
- Participants and Plan Managers: Will need to keep records relating to NDIS support payments for 3 years.
- NDIS Providers: Will need to retain records relating to the payment and receipt of NDIS funds for 7 years.
Keeping accurate invoices, payment records and support documentation can help resolve claim issues and demonstrate that payments relate to services delivered.
The government and NDIS are expected to provide further information about the exact record-keeping requirements.
How Can NDIS Participants Prepare for the 90-Day Claiming Rule?
Participants can prepare for the new claiming timeframe by organising their records and understanding how their claims are managed.
- Keep Records: Save relevant invoices, receipts and support details.
- Submit Claims Promptly: Avoid waiting months before lodging claims.
- Check Your Plan Management: Know whether your plan is self-managed, plan-managed or NDIA-managed.
- Talk to Your Provider: Ask how claims will be submitted after the new rule begins.
- Follow NDIS Updates: Check official guidance for changes to implementation details.
Preparing early can help participants manage their claims and reduce the risk of missing the required timeframe.
What Should NDIS Providers Do Before December 2026?
NDIS providers should review their claiming processes before the new 90-day rule begins on 1 December 2026.
- Review Claiming Processes: Identify and address delays in submitting claims.
- Maintain Accurate Records: Record support delivery details and check invoices carefully.
- Submit Claims Promptly: Avoid unnecessary delays after delivering support.
- Train Staff: Make sure relevant team members understand the new timeframe.
- Maintain Financial Records: Keep required payment and support documentation.
- Monitor NDIS Updates: Check official guidance as the implementation date approaches.
Preparing early can help providers manage claims more efficiently and reduce the risk of missing the applicable deadline.
How Does the 90-Day Rule Fit Into the Wider NDIS Reforms?
The 90-day claiming rule is part of a broader series of NDIS changes scheduled between 2026 and 2028.
- October 2026: NDIS support budget changes begin.
- December 2026: The 90-day claiming timeframe begins.
- February 2027: Plan renewals begin.
- April 2027: A new planning approach begins.
- July 2027: Mandatory registration expands for some providers.
- January 2028: Access changes begin for new applicants.
To understand other upcoming changes, read our articles on NDIS support budget changes 2026 and NDIS plan renewals 2027.
How STARR Care Supports NDIS Participants in South Hedland
STARR Care provides personalised NDIS support across South Hedland and the Pilbara, helping participants work towards their goals and maintain their independence.
Our services include:
- Daily Living and Personal Care: Assistance with everyday routines and personal needs.
- Community Access and Participation: Support to engage in community activities.
- Supported Independent Living: Assistance with daily living in a shared or supported home.
- Community Nursing: Nursing support based on individual needs.
- Mental Health Support: Assistance tailored to participants’ support needs.
- Positive Behaviour Support: Support to encourage positive outcomes and improve quality of life.
Explore our Daily Living & Personal Care, Community Access & Participation and Supported Independent Living services to learn more.
Have Questions About Your NDIS Supports?
The NDIS claiming rules are changing from December 2026, so understanding your support arrangements and keeping track of claims will become increasingly important.
STARR Care provides personalised NDIS support across South Hedland and the Pilbara. Contact our friendly team to learn more about our services and how we can support your needs.
Frequently Asked Questions About the NDIS 90-Day Claiming Rule
1. Can an NDIS Claim Be Submitted After 90 Days?
From 1 December 2026, the NDIS legislation reduces the timeframe for submitting claims to 90 days after the support is delivered. Participants, providers and plan managers should therefore submit claims promptly and follow the latest NDIS claiming guidance.
2. Does the 90-Day Rule Apply to Services Delivered Before December 2026?
The new 90-day claiming requirement starts on 1 December 2026. Participants and providers should check the NDIS’s current implementation guidance for how claims relating to supports delivered before the commencement date are treated.
3. Does the 90-Day Rule Mean I Have Less NDIS Funding?
No. The 90-day rule changes the timeframe for submitting claims; it does not by itself reduce the funding allocated in a participant’s NDIS plan.
4. What should I do if my provider has not submitted a claim?
If you are waiting for a provider or plan manager to process a claim, contact them promptly and ask about its status. Keeping records of the support, invoice and relevant communications can also help if there is a problem with the claim.
5. How long should NDIS participants keep payment records?
Under the new changes, participants or their plan managers will need to keep records for NDIS support payments for three years. The NDIS says further information will be provided about the record-keeping requirements.
6. How long do NDIS providers need to keep payment records?
Providers will need to keep records relating to the payment and receipt of NDIS funds for seven years under the new requirements. The government has stated that failure to retain required records can result in a civil penalty.
7. Can a plan manager help with the new 90-day claiming requirement?
Yes. Plan managers handle claims and payments for plan-managed participants, so participants can discuss their claiming processes and requirements with their plan manager. The important point is that claims need to be submitted within the applicable timeframe.
8. Why is the NDIS reducing the claim timeframe from two years to 90 days?
The change is part of broader reforms intended to improve the timeliness of claims and payments, strengthen oversight and make NDIS claims easier to check. The NDIS also says timely claiming helps providers receive payment sooner and helps self-managed participants receive reimbursement faster.
Understanding the NDIS 90-Day Claiming Rule
From 1 December 2026, NDIS claims must be submitted within 90 days of the support being delivered. The change reduces the existing claim timeframe and is part of the broader reforms introduced under the new NDIS legislation. The 90-day claiming rule does not itself reduce a participant’s NDIS funding. Instead, it changes how long participants, providers and plan managers have to submit claims after an eligible support has been delivered.
With the change approaching, participants should keep appropriate records, submit claims promptly and speak with their provider or plan manager if they are unsure about the claiming process. For NDIS participants in South Hedland and across the Pilbara, STARR Care continues to provide personalised support based on individual needs, goals and circumstances.
Call us: (+61) 487-468-829
Email us at: info@starrcare.com.au
Visit us: Unit 3, Brand Street, South Hedland WA 6722
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